Shipping policy

Shipping Policy

Thank you for choosing Vitalist Superfood! We aim to deliver your orders quickly, efficiently, and in excellent condition. Please review our shipping policy below for details on our shipping methods, processing times, and related information.

Shipping Methods

We offer the following shipping options within the United States:

  1. Ground Shipping

    • Delivery Time: Typically 3-7 business days.

    • Cost: Calculated at checkout based on destination and order weight.

  2. Priority Shipping

    • Delivery Time: Typically 2-3 business days.

    • Cost: Calculated at checkout based on destination and order weight.

  3. Next-Day Shipping

    • Delivery Time: 1 business day.

    • Cost: Calculated at checkout based on destination and order weight.

Note: Shipping times are estimates provided by the carrier and may vary depending on your location, weather conditions, and other factors beyond our control.

Order Processing Times

  • Standard Processing Time: Orders are processed within 1-2 business days.

  • Orders placed after 12:00 PM (local time) on Fridays, or over the weekend, will begin processing on the following Monday.

  • During high-demand periods (e.g., holidays or sales), processing times may be extended.

Shipping Restrictions

  • We currently ship to all 50 U.S. states, including Alaska and Hawaii.

  • We do not ship to P.O. boxes or APO/FPO addresses.

  • International shipping is not available at this time.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress directly on the carrier’s website.

Shipping Issues

If your shipment is delayed, lost, or arrives damaged, please contact our customer service team at orders@vitalistsuperfood.com. Include your order number and a description of the issue, and we will work to resolve it promptly.

Changes and Cancellations

  • Orders can only be modified or canceled if they have not yet been processed for shipment. Please contact us immediately at orders@vitalistsuperfood.com if you need to make a change.

Free Shipping Promotions

  • Occasionally, we may offer free shipping on qualifying orders. Details about free shipping eligibility will be clearly outlined during promotional periods.

Thank you for trusting Vitalist Superfood to provide you with premium superfood products. We’re committed to ensuring your orders arrive swiftly and securely!